Refund Policy

At BLU & WELL, we are dedicated to crafting nutritional supplements with the utmost care and using premium, meticulously sourced ingredients. Our commitment to excellence ensures that you receive products with clinically effective doses, leaving no room for compromise. Your satisfaction is our priority, and we stand confidently behind every product we offer.

90-Day Money-Back Guarantee:

We want you to experience the transformative benefits of our supplements with absolute confidence. If, within 90 days of your purchase date, you find our products do not meet your expectations, please get in touch with us, and we will gladly provide a full refund. Your trust in our brand matters, and we are here to make sure you're fully satisfied.

Refund Eligibility:

To qualify for a refund, the following simple conditions must be met:

  • The product is defective or fails to deliver the promised results.
  • The product must be returned in its original packaging, unused, and undamaged. We perform a thorough inspection to ensure these conditions are met.
  • Please note that perishable goods are exempt from our return policy.

Proof of Purchase:

To expedite your refund process, kindly provide a receipt, purchase order, or any valid proof of purchase with your return. Rest assured, we respect your privacy, and the information you share with us will only be used for processing your refund.

Exclusions:

Please note that our refund policy applies only to regular-priced items. Unfortunately, sale or clearance items are not eligible for refunds.

Easy Return Procedure:

If you wish to initiate a return, please contact us first. Once confirmed, kindly send the return package to our address:

1615 Lakes Pkwy, Suite C

Lawrenceville, GA 30043

Customers are responsible for covering the shipping costs associated with returning the items, and please keep in mind that shipping fees are non-refundable. We kindly ask you to ensure that the products are securely packaged to prevent damage during transit. Products that are damaged or show signs of excessive use may not be eligible for a refund. Additionally, a small restocking fee will be applied to any returned bottle(s). Please note that bottles not returned (whether empty or full) will not receive a refund.

Efficient Refund Processing:

Once we receive the returned products, your refund will be promptly processed within 7 business days. We value your time and are committed to making the process as smooth and efficient as possible.

Contact Us:

If you have any questions or concerns regarding our Refund Policy or need any assistance with your purchase, our dedicated customer support team is here to help. Feel free to reach out to us at support@bluandwell.com, and we'll be delighted to assist you.

Thank you for choosing BLU & WELL as your partner in your health journey. We are honoured to serve you with top-notch nutritional supplements, crafted with passion and care for your well-being.